Town-Country National Bank

My Mobile Money Access

Control how your debit card is used anywhere, anytime.

Now you can have greater spending control and protection from fraud for your card. My Mobile Money Access lets you manage your Town-Country National Bank debit card with customizable alerts that let you know when, how and where your card is used. You can set them up, and turn them on and off when you choose. So, no matter what your financial goal  is, My Mobile Money Access will help you reach it.

The My Mobile Money Access app is available in the Apple Store for iphone and the Google Play Store for android.

my mobile money pic

.

Additional Debit Card Information

FRAUDWATCH PLUS

If fraud is suspected on your debit card our Elan FraudWatch Plus services may contact you.  If unable to reach you they will leave a voice message on the phone number you have on file with TCNB.

You will be unable to use your card until suspicious activity has been resolved.

This is the standardized message that will be left:

Hello, this is (fraud advisor name) with Fraud Prevention Services calling on behalf of  Town-Country National Bank and this message is for (cardholder’s name).  We need to discuss and important matter with you regarding activity on your card ending in (last 4 digits of card number).  Please call us immediately at 866-842-5208 to prevent difficulties using your card.  We are open 24 hours a day; 7 days a week and any representative can assist you. Again, our toll free number is 866-842-5208.  Thank you and have a great day.

When applicable, if you are out of the country, please call our collect number at 412-552-2697

SUSPICIOUS ACTIVITY

Fraud Prevention Services is available around the clock, 365 days a year to help you.  If you suspect suspicious activity on your card please call immediately

 Domestic:  866-842-5208

International:  412-552-2697

LOST OR STOLEN DEBIT CARDS

It is important to report your lost or stolen card immediately. 

Hotcarding services is available around the clock, 365 days a year!

Domestic:  800-264-5578

International:  412-552-2698

image001